TeleDoc-Starter

CERTIFIED PROVIDER OF VIDEO CONSULTATIONS

"The personal relationship between doctor and patient is very important during online consultations - also in the future. Distance treatment could otherwise be a supplementary treatment for some ailments. It is important that doctors take an active part in digitalization and distance treatment!"

 

JOSEF MISCHO President of the professional regulatory committees of the federal medical association of Germany
VIDEO CONSULTATION

What makes us special ...

Own cloud

Every customer gets their own cloud due to data security reasons. (For fellow applicants the consultations of all customers get transferred through a shared cloud.)

Safety & Security

Reliability and security are of vital importance. Your consultations are end-to-end (without cloud involvement) and encrypted.

TAN

Patients get a TAN from their doctor which is valid for exactly one video consultation. After the patients logged in with their TAN, they get transferred into a waiting room.

Patient

To take part in video consultations the patient needs an up-do-date browser (Safari, Chrome, Firefox, ...) on a terminal device with a webcam, speakers and a microphone.

Doctor

The doctor needs Windows 10 as an operating system. On their terminal devices the TANs get generated (e.g. by a health care worker) and the video consultations take place after a doctor login.

Documentation

In the software results and measurements can get documented. After closing a case, a consultation report gets created which can get saved as PDF file.

Video consultations can get priced after the guidelines of the EBM. (FAQs)

Software

Doctor overview

With teleconsultation doctors can provide medical service for their patients at all times through a distance. Our web application on teledoc.cloud was examined for the Internet Privacy Standards (IPS) and got the seal of approval. As a result we became part of the list of providers for certified video consultations of the German health care system.

TeleDoc Software

Physician-Patient Consultation

VIA VIDEO CONFERENCING

Physician and patient talk to each other via video conferencing. Thus, the exchange can take place as in the doctor's office: unnecessary journeys can be avoided.

TeleDocSoftware2

Operating system & Hardware

WHAT YOU NEED

For a teleconsultation the doctor needs a standard PC or notebook with Windows 10, a webcam, speakers and a microphone (alternatively a headset).

WEB BROWSER

Patient overview

While designing our software we greatly valued easy usability and accessibility under simultaneous consideration of security criteria. Because of that it is possible to use our video consultation services with all available up-to-date web browsers.

TeleDoc-Starter - WebBrowser

Visiting the doctor's office

WITHOUT LEAVING THE HOUSE

To get an appointment the patient usually calls the doctor's office. In relation to the appointment he will obtain a six digit TAN which he can use to log in at the appointed date and take place in the "virtual waiting room". Date and TAN will get transmitted via text message or e-mail if necessary.

TeleDoc-Starter - Patientenansicht2

Operating system & Hardware

WHAT YOU NEED

For a teleconsultation the patient only needs a smartphone (Android or iOS 13.4) or a tablet device (Windows, Android or iOS 13.4) combined with an up-to-date browser (Chrome or Firefox, Safari for iOS or macOS devices). Of course the patient can also use a common desktop computer or notebook.

You can download a short guide for performing a video consultation here.

 

INDIVIDUAL

Pricing

TeleDoc S
Especially suitable for
individual practices

2 workstation licenses (incl. MFA)

Unlimited number of users/doctors

Hosting and operation of your own private MedCast cloud

Unlimited number of video consultation hours

Sending 50 SMS per month included**

GDT interface for the synchronization of reports

Free access to the e-learning portal

Competent and friendly support
(phone, mail)
115€* per month
Arrange demo

TeleDoc M
Our recommendation for individual & group practices

3 workstation licenses (incl. MFA)

Unlimited number of users/doctors

Hosting and operation of your own private MedCast cloud

Unlimited number of video consultation hours

Sending 50 SMS per month included**

GDT interface for the synchronization of reports

Free access to the e-learning portal

Competent and friendly support
(phone, mail)
140€* per month
Arrange demo

TeleDoc L
Our recommendation for group
practices and MVZs

5 workstation licenses (incl. MFA)

Unlimited number of users/doctors

Hosting and operation of your own private MedCast cloud

Unlimited number of video consultation hours

Sending 50 SMS per month included**

GDT interface for the synchronization of reports

Free access to the e-learning portal

Competent and friendly support
(phone, mail)
190€* per month
Arrange demo

TeleDoc Corporate​
Individual license models for larger facilities

MVZ​

​ Clinics

​ Other organisations​

​
Personalized offer
Arrange demo

* For new customers there is a one-time fee of 500 € for the installation of the software, the setup of the GDT interface and for the initial training. All prices are plus 19% VAT and as a 2-year subscription.

** For each additional SMS dispatch package (50 pieces/package) a fee of 5 € will be charged.

CO-OPERATIONS

Business Partners

Reliability is our key selection criterion for business partners. We are pleased to cooperate with German industry leaders in production and software services to offer reliable and innovative solutions to our customers.

We also provide our services to various research institutes, major enterprises operating globally, and midsize companies.

C&S Computer und Software GmbH
Cairful Logo
Connext Logo 2
Logo Duria
Pallidoc Logo
Logo von Philips Healthcare
My wiwe Diagnostics logo
TESTIMONIALS

What People Say

"As initiator and ideas provider of the TeleDoc system, I actively promote the deployment of the system into a comprehensive network to benefit the German emergency medical services as whole. But I also see much potential in using this system to relieve local medical practices through teleconsultation."

Prof. Dr. Rolf Rossaint
UNIV.-PROF. DR. MED. ROLF ROSSAINT Director of the Department of Anaesthesiology University Hospital Aachen (Germany)

"Docs in Clouds always proves to be a reliable research and development partner for innovative medical research projects by providing new ideas and hands-on solutions to various problems in deploying eHealth."

Andreas Follmann
DR. MED. ANDREAS FOLLMANN Consulting Physician University Hospital Aachen (Germany)

"The wellbeing of my patients is my primary concern. Because of various time constraints, I often cannot attend to various house calls. Through the usage of Docs in Clouds systems, I hope to provide better and sustainable medical supervision, e.g., in senior citizens' homes and nursing homes."

Dr. Raphael Waloca
DR. MED. RAFAEL WALOCHA Family Practice, Wermelskirchen (Germany) Praxis Walocha

"For me, telemedicine is a great opportunity to avert stressful situations for nursing staff. Unlike in the hospital, there is no doctor on site in the everyday care of the elderly. The responsible nursing staff is often in conflict concerning medical questions: Do I have to call the emergency doctor now? Is the medical emergency service enough? Or I can wait until tomorrow and ask the family doctor? Thanks to telemedicine, a doctor can be consulted immediately. The psychological burden and pressure on the caregiver can be significantly reduced and the job satisfaction increased. We also hope the number of hospital admissions we have received so far can be reduced even further."

Brauckmann
ARNO BRAUCKMANN Nursing director Stiftung EvA Gemünd

"The use of telemedicine in our facilities not only helps to improve medical care for our residents, but also presents us as an innovative and pioneering employer. Last but not least this also helps us with personnel recruiting."

Tizian Pfister
TIZIAN PFISTER Head of Finance BeneVit Gruppe Mössingen

"I take 10 to 26 swabs every day and now I have about 2 coronavirus positive tests per day. Thanks to telemedicine, the anamnesis and examination takes place exclusively without physical contact. The patients then come to the smear test (infection consultation), where I need to wear several pieces of necessary protective gear. Here I can still auscultate if necessary, etc. I firmly believe that this is an important reason why I have not yet infected myself with coronavirus."

Rafael Walocha
DR. MED. RAFAEL WALOCHA Family Practice, Wermelskirchen (Germany) Praxis Walocha
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