Private practices and health centers

The video consultation system by doctors for doctors

TeleDoc-Starter

Are you looking for a simple, secure and effective solution for on demand visits?

Then you have come to the right place. Our TeleDoc-Starter is a video consultation system that was developed specifically for your needs and requirements. It integrates seamlessly into your existing processes and helps you save time and money. Learn more about our benefits and how we can help you succeed!

With our TeleDoc-Starter, we offer you a video consultation solution that was designed by doctors for doctors. Our system is easy to use, secure and effective. It adapts to your processes and optimizes them. Let us show you how you can make your remote treatment successful with our TeleDoc-Starter!

Video consultation for doctors

TeleDoc-Starter

Our TeleDoc-Starter is a video consultation system that is made for you. It is simple, secure and effective. It supports your processes and saves you time and money. Contact us and find out how we can help you!

Testimonials

See how we helped our customers achieve their goals

I care a lot about using my resources successfully for my patients – because they are at the center of what I do! With TeleDoc-Starter, we have managed to integrate video consultations into our daily practice. This relieves my practice team and my patients have the opportunity to communicate with me quickly and easily despite the spatial distance – a real win!

Dr. med. Rafael Walocha

General practitioner

Praxis Walocha Wermelskirchen, Germany

My patients usually approach the first use of video consultation with a healthy skepticism – but as soon as they try it, they are thrilled! With regard to the topic of sustainability, I can save myself a few kilometers of driving. In the future, we would like to use TeleDoc-Starter to involve specialists whose expertise is not available to us in the countryside in the diagnosis process.

Dr. med. Benedikt Zumbé

Dr. Benedikt Zumbé
General practitioner
Familienmedizin Eifel Nettersheim-Tondorf, Germany

Explore TeleDoc-Starter features

Get to know the features and functions of TeleDoc-Starter in detail

Easy email or SMS invitation

Invite your patients to video consultations with just a few clicks – no lengthy registration required!

Compatible with any device

Our platform-independent web app works on all common browsers and current operating systems. 

Personal phone support

Our support team is happy to assist you personally and free of charge with any questions you may have.

Unlimited video consultations

You can have as many consultations as you want, and there is no limit to the duration of the conversations.

Private MedCast-Cloud

The cloud is exclusively for your data storage and decryption. It is hosted by us or by you on premise.

Document exchange

Our end-to-end encrypted channel allows you to send and receive medical files securely.

Explore TeleDoc-Starter features

Get to know the features and functions in detail

Invite your patients to video consultations with just a few clicks – no lengthy registration required!

Our platform-independent web app works on all common browsers and current operating systems.

You can have as many consultations as you want, and there is no limit to the duration of the conversations.

Our end-to-end encrypted channel allows you to send and receive medical files securely.

The cloud is exclusively for your data storage and decryption. It is hosted by us or by you on premise.

Our support team is happy to assist you personally and free of charge with any questions you may have.

TeleDoc-Starter plans and features

Compare and choose what suits you best

TeleDoc S

Especially suitable for
small practices
119 € *
  • 2 Arbeitsplatz-Lizenzen (inkl. MFA)
  • Unbegrenzte Zahl an Benutzern/Ärzten
  • Hosting und Betrieb einer eigenen, privaten MedCast-Cloud
  • Unbegrenzte Anzahl an Videosprechstunden
  • Versand von 50 SMS pro Monat inklusive**
  • GDT-Schnittstelle für die Synchronisierung der Berichte
  • Kostenloser Zugang zum E-Learning Portal
  • Kompetenter und freundlicher Support (Telefon, Mail)

TeleDoc M

Especially suitable for
small practices
139 € *
  • 3 Arbeitsplatz-Lizenzen (inkl. MFA)
  • Unbegrenzte Zahl an Benutzern/Ärzten
  • Hosting und Betrieb einer eigenen, privaten MedCast-Cloud
  • Unbegrenzte Anzahl an Videosprechstunden
  • Versand von 50 SMS pro Monat inklusive**
  • GDT-Schnittstelle für die Synchronisierung der Berichte
  • Kostenloser Zugang zum E-Learning Portal
  • Kompetenter und freundlicher Support (Telefon, Mail)

TeleDoc L

Especially suitable for
group practices
189 € *
  • 5 Arbeitsplatz-Lizenzen (inkl. MFA)
  • Unbegrenzte Zahl an Benutzern/Ärzten
  • Hosting und Betrieb einer eigenen, privaten MedCast-Cloud
  • Unbegrenzte Anzahl an Videosprechstunden
  • Versand von 50 SMS pro Monat inklusive**
  • GDT-Schnittstelle für die Synchronisierung der Berichte
  • Kostenloser Zugang zum E-Learning Portal
  • Kompetenter und freundlicher Support (Telefon, Mail)

TeleDoc Corporate

Customized license models for
larger facilities
Individuell
  • MVZ
  • Klinken
  • Sonstige Organisationen

* For new customers, a one-time fee of 500 € applies for the installation of the software, the setup of the GDT interface and the initial training. 

**  For each additional SMS package (50 pieces/package), a fee of 9.00 € will be charged.

All prices are exclusive of VAT and are for a 2-year subscription.

TeleDoc-Starter plans and features

Compare and choose what suits you best

* For new customers, a one-time fee of 500 € applies for the installation of the software, the setup of the GDT interface and the initial training. 

** For each additional SMS package (50 pieces/package), a fee of 9.00 € will be charged.

All prices are exclusive of VAT and are for a 2-year subscription.

Open interfaces

Seamless electronic health record integration

At Docs in Clouds, we provide a seamless and secure connection between our video consultation software and EHR systems. This integration allows healthcare providers to easily access and exchange patient information, ensuring a comprehensive understanding of medical history, treatment plans, and ongoing care requirements. Our interface is compatible with standard protocols, including HL7, FHIR, and GDT.

Video consultation with TeleDoc-Starter

A secure and convenient way to connect with your patients!

Enjoy the highest level of data privacy with our TeleDoc-Starter video consultation service, which complies with the GDPR regulations. Our platform follows the strictest IT security standards, keeping your patients’ information confidential and protected. It uses state-of-the-art security features and encryption methods, preventing your patients’ medical data from being accessed by unauthorized parties.

FAQ

Frequently Asked Questions

Need help with TeleDoc-Starter video consultations? We’re here to assist you! Find answers to common questions about conducting video consultations, consultation services, and legal aspects in our comprehensive FAQ section. Feel free to reach out to us for any further inquiries.

Video consultations have proven to be valuable across various medical specialties. Here are some examples of specialties that can effectively utilize video consultations to provide remote healthcare services: general practice, dermatology, psychiatry, cardiology, endocrinology, gastroenterology, neurology, orthopedics, pediatrics, obstetrics and gynecology. Please note that while video consultations are beneficial for many specialties, certain conditions and emergencies may still require in-person visits. It ultimately depends on the specific healthcare needs and requirements of the patient.

You and your patients need to have an internet-enabled device with a camera, microphone, and speaker for video consultations. Suitable devices for participation can include a laptop, tablet, or smartphone. The device should have a web browser installed that is compatible with our video consultation platform, such as Chrome, Safari, Edge, or Firefox. Both devices need to be connected to the internet. The video quality adapts to the available internet bandwidth, ensuring that conversations can take place even with relatively low internet speeds.

You schedule an appointment with your patient and communicate it via email, SMS, or phone. In the notification, a six-digit TAN or a direct link is provided, which the patient uses to authorize their participation in the video consultation.
Once the patient has agreed to the terms and conditions and privacy policy, they enter the virtual waiting room and give consent to the use of their microphone and camera. The video consultation can then begin.

Nachdem der Patient oder die Patientin den AGB und den Datenschutzbestimmungen zugestimmt hat, befindet er sich nun im digitalen Wartezimmer und stimmt der Verwendung von Mikrofon und Kamera zu. Anschließend kann die Videosprechstunde beginnen.

 

Video consultations offer many benefits for both you and your patients:

 

Time and Cost Savings: Video consultations save time and costs associated with travel and waiting times, especially beneficial for individuals in rural areas or with mobility issues.

 

Flexibility: Video consultations provide the flexibility to schedule appointments that better fit the schedules of both patients and healthcare providers, including outside regular opening hours.

 

Accessibility: Video consultations improve access to healthcare for individuals who face challenges in visiting a doctor’s office due to distance, restrictions, or disabilities.

 

Improved Efficiency: Video consultations can enhance the efficiency of medical practices by reducing waiting times and allowing healthcare providers to see more patients in less time.

 

Enhanced Safety: Video consultations can reduce the risk of infections in a waiting room environment, ensuring a safer healthcare experience.

 

Better Follow-up Care: Video consultations can be an effective way to improve post-hospitalization or post-operative follow-up care for patients.

Data Privacy and Security: It is important for the medical practice to comply with data protection and data security requirements to protect patient privacy and ensure the confidentiality of transmitted data.

 

Training and Education: The medical staff in the practice should receive training on using video technology to ensure they can effectively utilize the technology to meet patient needs.

 

Organization and Planning: Careful planning and organization are crucial for the successful implementation of video consultations. The medical practice should ensure that appointments and necessary technical facilities are in place and that patients are informed about the procedure and flow of the video consultation.

Yes, we are more than happy to support you in establishing your video consultation service. In addition to initial training and software guidance, we are available to provide tips and suggestions. Furthermore, you will receive a comprehensive handbook. If you have any questions or uncertainties regarding our video consultation service, our support team is available to assist you personally. You can reach us via phone at+49 (241) 43 00 44 44 or via email at  tickets@help.docsinclouds.com.

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We are happy to support you

Schedule a meeting with us!

Datenschutz unserer Videosprechstunde

Mit dem TeleDoc-Starter sind Ihre Daten in Sicherheit!

Unsere TeleDoc-Starter-Videosprechstunde ist DSGVO-konform und entspricht höchsten IT-Sicherheitsstandards sowie den hohen Anforderungen gemäß Anlage 31b des Bundesmantelvertrag-Ärzte (BMV-Ä). Zudem sind wir bei der kassenärzt-lichen Bundesvereinigung (KBV) als Videodienstanbieter gelistet.

Unsere Priorität liegt auf dem umfassenden Datenschutz Ihrer Patienten. Daher implementieren wir bei jeder Videokonsultation eine Ende-zu-Ende-Verschlüsselung. Dies bedeutet, dass die Verbindung ausschließlich zwischen den beteiligten Geräten besteht, wodurch Dritten der Zugang verwehrt bleibt.

Zusätzlich richten wir für jeden Kunden eine dedizierte und sichere MedCast-Cloud ein, in der sämtliche während des Gesprächs erhobenen Daten und Dokumentationen verschlüsselt gespeichert werden. Der Zugriff auf diese Daten ist ausschließlich Ihnen als Kunden vorbehalten, da Sie über den entsprechenden Schlüssel verfügen, um die Informationen zu entschlüsseln und darauf zuzugreifen. Auf diese Weise garantieren wir höchste Vertraulichkeit und Sicherheit für Ihre sensiblen Informationen.

Wir unterstützen Sie gerne

Vereinbaren Sie Ihr Beratungsgespräch

Video consultation with TeleDoc-Starter

A secure and convenient way to connect with your patients!

Enjoy the highest level of data privacy with our TeleDoc-Starter video consultation service, which complies with the GDPR regulations. Our platform follows the strictest IT security standards, keeping your patients’ information confidential and protected. It uses state-of-the-art security features and encryption methods, preventing your patients’ medical data from being accessed by unauthorized parties.

We place special emphasis on the comprehensive data protection of your patients. Therefore, we use end-to-end encryption during every video consultation. This means that the video connection exists solely between the involved devices, and third parties cannot access it.

In addition, we set up a dedicated and secure MedCast Cloud for each client, where all data and documentation collected during the conversation are encrypted and stored. Access to this data is exclusively reserved for you as the client, as you have the corresponding key to decrypt and access the information. This ensures the highest level of confidentiality and security for your sensitive information.